G3 Genuine Guide Gear Frequently Asked Questions

CLICK HERE TO SUBMIT A QUESTION DIRECTLY TO G3 CUSTOMER SERVICE

Downloadable PDF’s

1.      Ski Sizing Chart
2.      Targa/T9 Template & Mounting instructions
3.      Ascent mounting Template
4.      Targa Cable Adjustments and Tensions
 


FAQ:

1.      I have a question regarding a G3 product, who can I send my question to?
2.      What is the difference between G3 Expedition Skins and the NEW G3 Alpinist Skin?
3.      What size of Climbing Skins do I need, and should I trim them to fit my skis or not?
4.      What sizes/widths are available for G3's Climbing Skins?
5.      I'm thinking of buying a G3 binding and I'm wondering which cartridge to use with my binding?
6.      Which G3 ski is right for me?
7.      I want to mount Targa Ascent bindings on a pair of K2 skis with inserts.  Will the K2 insert screws fit?
8.      Do the TARGA & T/9 bindings come in different sizes?
9.      What's the difference between the T/9 & the TARGA?
10.    What's the difference between the TARGA and the TARGA RX?
11.    Can I have some stickers?
12.    How can I contact G3 directly?
13.    I would like to work for G3, where do I send my resume?
14.    Where is my nearest Authorized G3 Dealer?
15.    I can't believe it; I’ve broken my (insert G3 product name). What should I do?
16.    I just had an (incredible, awesome, frustrating, or epic) experience with a G3 product.


I have a question regarding G3 product, who can I send my question to?
Go to the "G3 Gear" menu on the web site and select the product item you have a question for. If the information you are looking for is not on our website, questions can be forwarded to service@genuineguidegear.com. 

What is the difference between G3 Expedition Skins and the NEW G3 Alpinist Skin?
G3’s NEW Alpinist Skins are made of a new plush material that reduces both weight and glide resistance resulting in increased efficiency while ascending; Alpinist skins have a new “one size fits all” tip attachment system  and a new tail strap construction both of which reduce drag and decrease overall weight.  Click here Link to G3 Alpinist skins for sizing details

What size of Climbing Skins do I need, and should I trim them to fit my skis or not?
G3 Expedition Skins are the traditional G3 complete skin complete with the NEW G3 tail construction.

What sizes/widths are available for G3's Climbing Skins?
Click here to link to G3 Expedition Skins for sizing details

I'm thinking of buying a G3 binding and I'm wondering which cartridge to use with my binding.
Maximum binding performance is achieved by matching your cartridge stiffness with your boot stiffness. Our general recommendations are:

WORLD CUP CARTRIDGES
Recommended for newer, very stiff boots (Scarpa T1 & T-Race, Garmont Ener-G, Crispi CXR & CXU) and for racing and aggressive in-bounds skiing.
Same stiffness as last year, 42% stiffer than XRace cartridges.
Not recommended for deep powder. Produces substantial tip-dive pressure relative to other G3 cartridges.

XRACE CARTRIDGES
NEW stiffer XRace cartridges flex bigger boots with ease for aggressive backcountry skiers and hot laps at the resort.
Recommended for stiffer and new boots (Scarpa T1 & T-Race, Garmont Ener-G, Syner-G & Cremore, Crispi CXP).

ALL MOUNTAIN CARTRIDGES
Recommended with medium stiffness boots (Scarpa T2, Garmont Veloce & Gara, Crispi CXA).
Works well in a wide variety of conditions.

Which G3 ski is right for me?
Follow this link to G3 skis

I want to mount Targa Ascent bindings on a pair of K2 skis with inserts.  Will the K2 insert screws fit?
While the K2 insert screws do fit the other models of the Targa, they are too long to use with the Ascent.  To properly mount the Ascent binding on a pair of K2s with inserts, you will need a package of our Ascent K2 Insert Screws (model # 811).  Our dealers often have these screws on hand, and can always order them for you as needed.

Do the TARGA & T/9 bindings come in different sizes?
No. The TARGA and T/9 available from your local G3 dealer will fit most boot sizes on the market (men's US 4.5-14). The new TARGA Roxy and Roxy T/9 feature shorter front cables and fit women's US 4.0-11.0. If for some reason you find that you need a different cable length, contact us and we will exchange your unused cables that were supplied with the binding for an alternate length.

What's the difference between the T/9 & the TARGA?
The T/9 is a lighter version of the TARGA. The two bindings perform identically, and all of their parts are interchangeable. The key difference is that the T/9 has an aerospace aluminum toe box as well as an aluminum heel cable tube. Whereas the TARGA components are all stainless steel. Also the T/9 and TARGA use different colour schemes. Please refer to our website for pictures. The TARGA weighs 1213g (42.5oz). The T/9 weighs 1020g (37.5oz).

What's the difference between the TARGA and the TARGA Roxy?
The Roxy offers the same proven performance and durability of the TARGA binding, but sports a shorter front cable for easier adjustment to smaller boot sizes (women's US 4.0-11.0). Our regular All Mountain cartridges are standard on the TARGA Roxy, as are the blue sparkles!

Can I have some stickers?
Yes. Just forward a note to service@genuineguidegear.com with your complete address and we'll send you some swag.

How can I contact G3 directly?
World Headquarters
G3 Genuine Guide Gear Inc.
200 Donaghy Avenue
North Vancouver, British Columbia
Canada, V7P 2L5

Tel: 604.924.9048 Toll Free: 1.866.924.9048
Fax: 604.924.9058 Email: service@genuineguidegear.com

I would like to work for G3, where do I send my resume?
Human Resources Department
G3 Genuine Guide Gear Inc.
200 Donaghy Avenue
North Vancouver, British Columbia
Canada, V7P 2L5

Where is my nearest Authorized G3 Dealer?
You can locate your nearest G3 Dealer by using our Dealer Finder.

I can't believe it, I've broken my (insert G3 product name). What should I do?
Visit the G3 Warranty Page for specific warranty details

I just had an (incredible, awesome, frustrating, or epic) experience with a G3 product.
Your opinions matter to us, so whether you have had a fantastic or a less-than-fantastic experience with G3 we want to hear about it. Please forward comments, criticisms and experiences to service@genuineguidegear.com. If it's really interesting, we may send you some swag. Thanks!


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